This Privacy Policy explains how Japsons Realty LLC (“Japsons Realty”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards your information when you visit this website or engage our real estate brokerage services in Dubai, United Arab Emirates. By using this website, you consent to the practices described below.
1. Information We Collect
We may collect the following categories of information:
- Information you provide — your name, email address, phone number, nationality, budget, property preferences, and any message content you submit through enquiry forms, the guided journey, newsletter sign-up, WhatsApp, email, or phone.
- Transaction-related information — details necessary to progress a property enquiry, viewing, reservation, lease, or purchase, which may include identification documents required under applicable UAE Anti-Money-Laundering (AML) and Know-Your-Customer (KYC) rules.
- Technical and usage data — IP address, browser type, device information, pages viewed, and referring URLs, collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use your information to respond to enquiries and provide brokerage services; to arrange viewings and share suitable property options; to carry out KYC/AML and regulatory checks; to send you market updates or new listings where you have requested them; to improve our website and services; and to comply with our legal and regulatory obligations.
3. Legal Basis
We process personal data on the basis of your consent, the performance of a contract or steps taken at your request prior to entering a contract, our legitimate business interests, and compliance with applicable law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
4. Sharing & Disclosure
We do not sell your personal data. We may share it with property developers and landlords to progress a specific enquiry; with service providers who support our operations (such as IT, communications, and CRM providers) under appropriate confidentiality obligations; and with government authorities, regulators, or the Dubai Land Department (DLD) / RERA where required by law.
5. Cookies
This website may use cookies and similar technologies to operate effectively, remember preferences, and understand how the site is used. You can control or disable cookies through your browser settings; some features may not function correctly if cookies are disabled.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, to satisfy legal, regulatory, accounting, or reporting requirements, and to resolve disputes.
7. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; and withdraw consent at any time. To exercise these rights, contact us using the details below.
8. Security
We apply reasonable technical and organisational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external sites, including the Dubai Land Department and developer websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
11. Contact Us
Japsons Realty LLC, Offices 3, 5th Floor, One Central, Dubai World Trade Centre, Dubai, UAE. Email: info@japsonsrealty.com · Phone: +971 52 99 20 809.